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👋 Hey friends,

Every so often, a new wave of technology doesn’t just give us new tools — it changes what we even consider a product.

That’s exactly what’s happening with AI right now.

We’re watching a quiet shift unfold:
the smartest founders aren’t asking, “What app should we build?”
They’re asking, “What workflow do we already run that AI could do for us?”

In this week’s edition, we unpack how AI is turning processes into scalable products — and why that shift might be the biggest opportunity of the decade.

🌐 In today’s edition, we’ll explore:

  • The Data — What numbers reveal about why the future of AI lies in productizing workflows.

  • The Shift: From Tools to Workflows — How AI changes the very definition of “software.”

  • The New Pattern of AI Startups — A breakdown of the 3 traits every successful AI workflow product shares.

  • The AI Productization Framework — A 5-step playbook to turn repetitive processes into intelligent products.

  • The Business Advantage — How productizing workflows builds moats, speeds iteration, and creates natural demand.

  • How to Identify a Productizable Workflow — A practical checklist to spot opportunities hidden inside your daily work.

  • Mini Case Study — How one marketing agency turned reporting into a sellable AI product.

  • The Bigger Picture — Why this shift signals the rise of cognitive transformation — where AI doesn’t just digitize work, it performs it.

Let’s dive in — because the next unicorn might not come from a new idea, but from a workflow you already run every week.

— Naseema Perveen

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The Data: AI Productization in Numbers

Before we get into the “how,” let’s look at what the numbers reveal.

  • According to MIT Sloan, 95% of successful generative AI deployments in 2024 were built around automating existing workflows rather than introducing new ones.

  • BCG found that companies that productized internal AI systems saw a 3x faster ROI than those that built entirely new tools.

  • McKinsey estimates that workflow-level automation could unlock $4.4 trillion in economic value annually across industries.

  • And perhaps most striking: 42% of enterprises reported converting at least one internal AI pilot into a customer-facing product by the end of 2024.

The data tells a clear story.
AI’s biggest value isn’t coming from new ideas — it’s coming from repackaging existing work into intelligent products.

The Shift: From Tools to Workflows

Software has always been about leverage.
But the kind of leverage AI provides is different.

The last era of SaaS was about organizing human work — CRMs, dashboards, spreadsheets, and project tools. Humans still drove the process.
The new era of AI products is about executing the work itself — summarizing calls, analyzing feedback, generating designs, writing reports.

In other words:

Old software told people what to do.
AI software does it.

Think of it this way:

  • Salesforce told sales teams who to call next.

  • Now AI writes the email, books the meeting, updates the CRM, and follows up automatically.

  • Canva gave marketers templates.

  • Now AI tools like Visme’s AI Designer and Runway generate the visuals from a prompt.

  • Zendesk helped agents manage tickets.

  • Now companies like Ultimate.ai or Ada.ai resolve them automatically.

The focus is shifting from building tools for humans to building systems that replace the human workflow entirely.

This isn’t about “AI features” anymore.
It’s about transforming entire processes into products.

The Pattern Behind the New Wave of AI Startups

When you zoom out, nearly every fast-growing AI company shares a common pattern: they started with an internal process that was
1️⃣ repetitive,
2️⃣ data-rich, and
3️⃣ expertise-heavy — then turned it into a product.

Let’s break this down with real examples.

1. Harvey — Legal workflows

Lawyers spend 70% of their time on document review, research, and summarization. Harvey automated that process, creating a product that lawyers can use daily — not as a sidekick, but as a core workflow.

Their magic wasn’t in the tech; it was in deeply understanding the process first.

2. Relevance AI — Customer feedback loops

Every company collects qualitative data — surveys, NPS, support tickets. The workflow used to be: export → tag → theme → summarize → present.
Relevance AI taught AI to do that workflow automatically and wrapped it in a collaborative interface.

Suddenly, customer feedback became an insight engine.

3. Adept AI — Browser-based automation

Adept’s core insight: most employees don’t need a new app. They just need something to do what they already do — faster.
So they built an AI agent that learns from browser actions, mimics human clicks, and executes tasks end-to-end.

Every repetitive workflow on a screen — booking, research, data entry — is now a potential product.

4. Runway ML — Creative production workflows

Runway didn’t create new demand for video production; they simplified the entire process of editing, rotoscoping, and storytelling into AI-assisted actions.

They productized creative labor — a process historically too fluid to codify.

What ties all of these together?

They didn’t start from a product idea.
They started from a workflow people already do.

And that’s the biggest mindset shift for the next generation of builders.

The AI Productization Framework

Here’s a framework many of today’s most successful AI builders are following, whether they realize it or not.

1. Observe the workflow

Don’t build. Watch.
Follow how a task gets done — from input to decision to output.
Where are humans adding judgment? Where are they copying and pasting data? Where are they reformatting information for others?

Every friction point is a product opportunity.

2. Map the decision logic

AI can’t yet handle chaos — it thrives on structure.
Map the steps:

  • Inputs (data, context, goals)

  • Processing (judgments, decisions, lookups)

  • Outputs (reports, responses, actions)

You’re not automating tasks — you’re modeling reasoning.

3. Add context, not features

The best AI products aren’t the most capable — they’re the most context-aware.
Context gives AI guardrails.
Feed it your playbooks, past decisions, templates, or tone guides.

Example: Harvey’s legal AI doesn’t “summarize text” generically — it knows the structure of legal clauses, the risk flags, and the compliance rules.

4. Wrap it in an interface

The user interface is what turns automation into trust.
Humans need visibility into what AI is doing.

Think of the best AI products today — Notion AI, Jasper, Relevance AI — they all have one thing in common: clear interfaces that help users collaborate with the system, not just watch it work.

5. Iterate on outcomes, not accuracy

Traditional software optimized for accuracy. AI products optimize for impact.
Ask: does this reduce effort by 90%? Does it improve output quality? Does it shorten feedback loops?

That’s how you measure real product-market fit in AI.

The Business Advantage: Why Productizing Workflows Wins

Most startups chase novelty.
But the best AI builders chase repeatability.

Turning workflows into products isn’t just clever — it’s a structural advantage that compounds over time.
Here’s why.

1. Zero-to-One Defensibility

In traditional software, defensibility often came from code complexity, network effects, or brand loyalty.
But in the AI era, the new moat is context.

Every internal workflow is full of proprietary nuance — the kind of invisible expertise that never makes it into public datasets.
It’s the reason a legal AI trained inside a single firm can outperform a general-purpose model fine-tuned on billions of documents.

When you productize your internal logic — the way your team makes decisions, flags risk, or interprets exceptions — you’re building an asset no one else can replicate.
Because even if someone copies your product interface, they can’t copy your judgment logic.

Think about it this way:

  • A hospital that encodes its triage process into an AI nurse assistant owns a living dataset of medical intuition.

  • An accounting firm that automates tax review logic is capturing institutional intelligence that a public LLM could never infer.

That’s zero-to-one defensibility. Not through patents — but through proprietary reasoning.

2. Natural Demand

The hardest part of launching software is changing behavior.
The easiest part of launching AI products is not needing to.

When you turn an existing process into a product, users don’t have to learn a new way of working — they just get a faster, more capable version of what they already do.

That’s why adoption rates for AI copilots are 2–3× higher than for entirely new tools.
They slide into existing workflows instead of forcing users to reinvent them.

  • A sales team doesn’t need training to use an AI that drafts their follow-up emails — it just saves them 20 minutes per lead.

  • A video editor doesn’t need to rethink their craft when Runway automates their color correction — it just shortens render time.

That’s the magic of natural demand: when your product feels like déjà vu, users trust it faster.

Because you’re not selling change — you’re selling relief.

3. Faster Iteration Cycles

Here’s the hidden superpower of workflow-based products: they learn as they work.

Every interaction, approval, or correction becomes a data point.
Every time a user overrides a decision, your system gets a little smarter.

That’s how Relevance AI continuously refines its insight engine — by learning from every tagged comment or feedback correction users make.
Or how Harvey improves its accuracy — by absorbing the reasoning behind every lawyer’s edit.

This feedback loop means AI workflow products can evolve weekly, not yearly.

Traditional software teams wait for quarterly updates or A/B tests.
AI teams running workflow-based systems get live reinforcement signals from every user — a built-in R&D engine that compounds.

The result?
Faster improvement, tighter product-market fit, and a feedback loop that rivals any growth hack you could dream up.

⚙️ The Compounding Advantage

When you combine all three —

  • defensibility through context,

  • growth through natural demand, and

  • evolution through continuous learning

you get something rare: a product that improves itself faster than competitors can copy it.

That’s not a one-time edge.
That’s a compounding advantage.

It’s why workflow-native companies like Harvey, Jasper, and Runway scale faster than their peers.
They’re not just building tools — they’re encoding expertise.

💼 Why This Matters Beyond Startups

It’s tempting to think this movement only applies to scrappy founders. But inside every large company, there are hundreds of hidden workflows waiting to be productized.

In 2024, McKinsey reported that 42% of enterprises had started converting internal AI pilots into customer-facing products.

Examples:

  • Goldman Sachs turned its internal risk-monitoring AI into a commercial analytics platform.

  • Shopify turned its internal demand-forecasting tools into the Shopify Magic suite.

  • Adobe built Firefly not as a standalone app, but as the productization of its internal design workflow.

These aren’t just efficiency moves. They’re strategy shifts.

Every company is realizing that their internal process — when automated and scaled — can become a revenue stream.

How to Identify a Productizable Workflow

If you checked 3 or more, you’re probably sitting on a product idea.

Mini Case Study: From Workflow to Product

Imagine a marketing agency running weekly client performance reports.

Today’s workflow:

  • Pull data from Google Ads, Meta, and Analytics

  • Combine in Sheets

  • Write summary paragraphs

  • Design slides

  • Send report

A single manager spends 4 hours weekly.

Now apply the AI productization framework:

  • An AI agent connects to APIs, pulls data, and formats it

  • A fine-tuned LLM generates insights in the agency’s voice

  • Visme’s AI Presentation Builder auto-designs the slides

  • The final deck is reviewed and sent

What used to be a cost center becomes an automated product — a “Reporting AI” that can be sold to other agencies.

That’s what this movement looks like in practice.

Lessons for Builders

  1. You don’t need a new idea — just a better process.
    The magic of this shift is that the next unicorns are sitting inside boring workflows.

  2. Context is the new code.
    The most valuable IP isn’t your model — it’s the domain knowledge baked into it.

  3. Interfaces build trust.
    People don’t want to “let AI take over.” They want to collaborate with it. Build transparency in.

  4. Start internal, scale external.
    The best way to build an AI product? Start by solving your own team’s workflow problem.

Conclusion: The Quiet Revolution Happening Inside Every Company

The real story of AI in 2025 isn’t about chatbots, copilots, or viral demos.
It’s about something quieter — and much more powerful.

For the first time in decades, the boundaries between “process” and “product” are disappearing.
And when that happens, the way companies create value will fundamentally change.

Because what used to be internal know-how — the workflows, playbooks, and human judgment that lived inside teams — is now becoming code.
AI lets us capture expertise, replicate decision logic, and scale judgment in ways that were once impossible.

That means every company, no matter how old or new, suddenly holds the blueprint for a product it doesn’t even know it has yet.
Your compliance workflow. Your client reporting. Your hiring process. Your creative review system.
All of them can now become digital assets that generate revenue.

This is where the next wave of billion-dollar companies will come from — not new categories, but reimagined processes.

The Bigger Truth

Every era of technology gives rise to a new kind of leverage:

  • The industrial era mechanized labor.

  • The digital era automated information.

  • The AI era is now productizing judgment.

That’s a staggering leap — from doing tasks faster to capturing how humans think.

We’re moving from “software eats the world” to “AI reconstructs it.”
The best builders aren’t coding apps — they’re bottling intelligence.

What This Means for Builders

If you’re an early-stage founder, your next product might already exist — it’s just trapped inside your Notion docs and Slack threads.
If you’re a corporate innovator, your next billion-dollar business might already be hiding in your ops department.

All you have to do is:

  1. Observe the workflow.

  2. Map the reasoning.

  3. Add the context.

  4. Wrap it in trust.

  5. Let it learn.

That’s the new roadmap.

Final Thought

The companies winning the AI era won’t be the ones who “use” AI — they’ll be the ones built like AI: adaptive, context-aware, and always learning.

They won’t just digitize processes.
They’ll turn processes into products.

And in doing so, they’ll remind us of something deeply human:
That progress doesn’t come from replacing people.
It comes from freeing them to focus on the work only humans can do — imagining, deciding, and creating.

The next great startup idea isn’t waiting to be discovered — it’s waiting to be recognized in the work you already do.n’t about what we build
It’s about what can build itself.

— Naseema

Writer & Editor, The AI Journal Newsletter

That’s all for now. And, thanks for staying with us. If you have specific feedback, please let us know by leaving a comment or emailing us. We are here to serve you!

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